Privacy Policy – Dokkany
Effective date: 01 January 2025

Dokkany (“we”, “our”, “the app”) is a mobile application that connects buyers with nearby sellers and service providers based on location. This Privacy Policy explains how we collect, use, store, and protect your information when you use the Dokkany app.

1. Information We Collect

1.1 Account information
When you create an account, we may collect:

  • Email address
  • Password (stored in encrypted form)
  • Optional seller profile data such as first name, last name and store name

1.2 Location data
We use your location to provide the core functionality of Dokkany, for example:

  • Showing nearby sellers and services to buyers on the map
  • Showing the approximate location of sellers when they mark themselves as “available”

Your location is only collected and used with your permission. You can disable location access from your device settings at any time, but some features of the app may no longer work correctly.

1.3 Usage and technical data
We may collect anonymised technical data such as:

  • Device and operating system information
  • App version
  • Crash logs and performance data
  • Basic analytics about how features are used

This information helps us maintain and improve the app.

2. How We Use Your Information

We use your information to:

  • Provide and operate the main features of the app
  • Show nearby sellers and services based on your location
  • Create and manage your user account
  • Improve the stability, security and performance of the app
  • Communicate with you for support, security and verification purposes

We do not use your data for unrelated advertising without your consent.

3. Sharing of Information

We do not sell or rent your personal data.

  • For sellers, some profile data such as store name, activity type and approximate location may be shown to buyers inside the app.
  • For buyers, your exact location is used to calculate distance and show nearby sellers but is not published as a public profile.

We may disclose information only when required by law, to comply with legal processes, or to protect the rights, property, or safety of our users.

4. Data Storage and Security

Data is stored using reputable cloud services (such as Firebase / Google Cloud).
We apply reasonable technical and organisational measures to protect your information, including:

  • Encryption of passwords
  • Restricted access to databases
  • Regular monitoring and security updates

No method of transmission or storage is 100% secure, but we work continuously to improve our security practices.

5. Your Rights

Depending on your country and local laws, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your account and associated data

To exercise these rights, please contact us at: contact@dokkany.online

6. Children’s Privacy

Dokkany is not directed to children under 13.
We do not knowingly collect personal information from children under 13.
If you believe a child has provided us with personal information, please contact us so we can remove it.

7. Changes to This Policy

We may update this Privacy Policy from time to time.
When we make material changes, we will update the “Effective date” at the top of this page.
We encourage you to review this page periodically.

8. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, you can contact us at: